Senior Customer Success Manager (m/f/d)
Boardwise GmbH · Full-time · Berlin
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Your mission
As a Senior Customer Success Manager at Boardwise, you will help our enterprise customers successfully implement, adopt, and scale Boardwise across their organisation. You act as a trusted advisor for board offices, executive assistants, governance teams, and senior stakeholders - combining customer success with consulting and change management.
Your focus is to guide customers through onboarding and adoption, identify organisational challenges, and ensure that Boardwise creates long-term value in their daily work.
Your responsibilities:
Manage strategic enterprise customers across onboarding, adoption, retention, renewals, and expansion
Lead implementation and change projects with multiple stakeholders
Consult customers on governance, meeting preparation,...
Tags: Remote Customer Service
As a Senior Customer Success Manager at Boardwise, you will help our enterprise customers successfully implement, adopt, and scale Boardwise across their organisation. You act as a trusted advisor for board offices, executive assistants, governance teams, and senior stakeholders - combining customer success with consulting and change management.
Your focus is to guide customers through onboarding and adoption, identify organisational challenges, and ensure that Boardwise creates long-term value in their daily work.
Your responsibilities:
Manage strategic enterprise customers across onboarding, adoption, retention, renewals, and expansion
Lead implementation and change projects with multiple stakeholders
Consult customers on governance, meeting preparation,...
Tags: Remote Customer Service
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